Telemedical advice

TELEMEDICAL ADVICE

Seafarma jointed the MedSea program Tough the Medsea program we can help save lives through expert support, whilst also helping shipowners to fulfill their Duty of Care to seafarers and avoid costly detours. Over 80,000 seafarers have access to our services and we support an average of 4,500 maritime medical cases per year.

Benefits

  • Unlimited calls: Our service is subscription-based, ensuring no barriers to contacting us • 55% of our cases are solved onboard. By focusing on prevention and early intervention, we mitigate the risks of a worsening medical situation, often preventing the need for a shoreside evaluation.
  • Utilisation Portal: Allows you to view live cases and see medical trends within your fleet.
  • Video Assistance: To provide enhanced support from a MedSea medical expert.
  • Prevention: Monthly newsletters and health bulletins to promote health onboard
  • Retention: Providing quality medical support to your crewmembers makes them feel like a valued employee
  • Quality Certified: (ISO 9001, ISO/IEC 27001 ISO/TS 13131)

Telemedical Assistance

Unlimited Access to Medical Support

Your crew has access to expert medical assistance any time of day or night, 365 days a year.

Emergency and Routine Care

We handle both routine medical issues and emergencies, ensuring quick responses and comprehensive care.

Onboard Solutions

Most medical situations can be managed onboard through our remote telemedical services, helping you avoid unnecessary disruptions or costly shore-side diversions.

Medical Case Management

Global Network of Medical Providers

If a case requires shore-side care, we can arrange for treatment with a trusted provider anywhere in the world.

Evacuation and Repatriation

In severe cases, we coordinate emergency evacuations and repatriations to ensure your crew gets the care they need, fast.

Emotional and Mental Health Support

Holistic Care for Seafarers

We understand the mental strain that comes with working at sea. That’s why we offer confidential counseling and emotional support alongside medical services, ensuring that your crew is supported both physically and mentally. When a case cannot be solved onboard we can refer the case shoreside to our network of 85,000+ approved and verified medical providers.
We provide evacuation and repatriation assistance, International SOS support an average of 2,200+ evacuations, yearly

GET IN TOUCH

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